Privacy Policy

This Privacy Policy explains how Connect Solutions LLC (“Connect Solutions,” “we,” “us,” or “our”) collects, uses, and shares information when you visit connect-solutions-llc.com or contact us. Connect Solutions is an independent authorized retailer of TV, internet, and home phone services. By using our website or submitting a request, you agree to this Policy.

Information we collect

• Information you give us: name, phone number, ZIP code or address, email, and details about the services you're interested in, when you call us or submit a form.
• Consent records: when you submit a callback request, we record that you checked the consent box, the exact consent language shown, a timestamp, the page URL, and (where available) technical data such as your IP address.
• Automatically collected: standard analytics data such as device/browser type, pages viewed, and referring URLs, collected via cookies and similar technologies.

How we use your information

• To contact you about the TV, internet, home phone, or security services you requested.
• To check availability and prepare and place an order with the provider you choose.
• To improve our website, measure marketing, and operate our business.
• To comply with legal obligations and enforce our Terms of Use.

Calls and texts (TCPA)

If you provide your phone number and check the consent box, you authorize Connect Solutions and its authorized partners to contact you at that number — including by automated technology, autodialer, prerecorded or artificial voice, and SMS/text messages — about relevant products and services, even if your number is on a Do Not Call list. Consent is not a condition of any purchase. Message and data rates may apply and message frequency may vary. You can opt out at any time by replying STOP to a text, asking an agent to remove you, or emailing us at the address below.

How we share information

• Service providers / carriers: we share the details needed to check availability and place your order with the provider(s) you select.
• Vendors: we use trusted vendors (e.g., hosting, analytics, call handling) who process data on our behalf.
• Legal: we may disclose information to comply with law, respond to legal process, or protect rights and safety.

We do not sell your personal information for money.

Cookies & analytics

We use cookies and similar technologies to operate the site and understand usage (for example, Google Analytics, if enabled). You can control cookies through your browser settings.

Your choices & rights

Depending on your state, you may have rights to access, correct, or delete your personal information, or to opt out of certain processing. To make a request, contact us using the details below. You can also opt out of marketing calls and texts as described above.

Data retention & security

We keep information for as long as needed to provide our services, comply with legal obligations (including consent records), resolve disputes, and enforce agreements. We use reasonable safeguards to protect your information, though no method of transmission or storage is 100% secure.

Children's privacy

Our website is intended for adults and is not directed to children under 13.

Changes to this Policy

We may update this Policy from time to time. Changes are effective when posted, with the updated effective date shown above.

Contact us

Connect Solutions LLC (Connect Solutions)
4539 N 22nd St, Ste 6406, Phoenix, AZ 85016-4639
Email: connect24sales@gmail.com
Phone: (707) 708-6156